Houston’s John K. Zaid & Associates Uses AI to Increase Personal Injury Settlements by 300%

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HOUSTON--(BUSINESS WIRE)--Feb 27, 2026--

How can AI benefit real-life injury victims? Ask John K. Zaid & Associates, a 24-year-old Houston firm that recently set out to discover how AI could positively impact settlements for its clients. Despite having a robust team of 180 attorneys and staff, the firm felt intense pressure from growing caseloads, which were moving too slowly due to manual approaches to PI plaintiff work.

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John K. Zaid is an Attorney and Owner of John K. Zaid & Associates, a personal injury law firm based in Houston, Texas. Mr. Zaid and his firm are dedicated to helping people who have suffered serious personal injuries and/or death and assisting families that have lost loved ones in fatal accidents.

Founder John K. Zaid, a self-described skeptic, took a chance on AI - and the results for the firm and its clients have been stunning. In some cases, Mr. Zaid notes the firm has increased settlement offers for injury clients by up to 300% - one real-life case that would have previously paid the victim $10,000 or less, now paid $30,000 policy limits with AI’s help.

Impossible? Actually, not, because Zaid partnered with EvenUp, the first proactive AI platform for personal injury. Built on the largest personal injury dataset, EvenUp has helped Zaid accomplish astonishing results, ranging from the aforementioned larger settlements to identifying the right cases at intake and providing stronger client service. San Francisco-based EvenUp closely collaborates with John K. Zaid & Associates to help the firm expand its caseload, benefit more injury victims with larger payouts faster, and negotiate from a position of strength.

For example, John K. Zaid & Associates is using EvenUp’s recently-launched AI Communication Agents™ to call and text clients for routine check-ins to help case managers focus on more complex case needs. Though Mr. Zaid was initially apprehensive about using AI Agents to communicate with clients, he tested them himself and was “beyond impressed” by how accurately and effectively EvenUp’s AI agents could handle a wide range of client questions.

Mr. Zaid remarks, “When you’re managing hundreds of cases, it’s impossible to speak with every client regularly. EvenUp’s Communication Agents keep those conversations going while my team focuses on the critical work of medical management and maximizing client recovery.”

The firm also uses EvenUp’s proactive workflow automation capabilities during client intake to inform decisions on taking on new cases. AI Playbooks™ proactively assess key factors, including liability, injury severity, insurance coverage, and overall client fit.

EvenUp is helping the firm send 30% more demands each month without adding more staff or overhead. EvenUp has become a long-term partner for John K. Zaid & Associates, aligning themselves with the firm’s vision for growth and innovation.

Find out more about John K. Zaid & Associates at https://zaidlaw.com/.

EvenUp is valued at $2B+ and works exclusively with personal injury law firms in the US. Find out more about how EvenUp’s AI technology works at https://www.evenuplaw.com.

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CONTACT: Media Contact:

Christy Burke, Burke & Company PR

917-623-5096,[email protected]

KEYWORD: TEXAS UNITED STATES NORTH AMERICA

INDUSTRY KEYWORD: SOFTWARE PROFESSIONAL SERVICES BUSINESS DATA MANAGEMENT TECHNOLOGY SMALL BUSINESS ARTIFICIAL INTELLIGENCE OTHER PROFESSIONAL SERVICES LEGAL HUMAN RESOURCES OTHER TECHNOLOGY CONSULTING

SOURCE: EvenUp

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PUB: 02/27/2026 10:01 AM/DISC: 02/27/2026 10:02 AM

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